Office Services Assistant

Term: Permanent
Working hours: Full-time
Location: London
The Role

JOB SUMMARY:

Responsible for the provision of all centralised mail, courier and all reprographics services alongside the other members of the team. To assist the facilities management and records management department when needed.

 

ESSENTIAL FUNCTIONS:

  • Print, copy and scan work to a high standard ensuring quality checks are carried out.
  • Bind and finish printed documents to a high standard.
  • Carry out basic machine maintenance on copiers and replace toners when necessary.
  • Replenish paper and stationery supplies throughout the office.
  • To log and deliver incoming items to the office using PsShip.
  • Ensure incoming/outgoing pouch items are logged and dispatched according to company procedures.
  • Receives and picks up mail and packages, interoffice envelopes, and boxes of varying sizes.
  • Processes inbound and outbound mail, and other courier services.
  • Assisting with office moves as and when required.
  • Assist with the retrieval and assures appropriate delivery of files in response to internal and client requests when required.
  • Manages Firm resources responsibly.
  • Complies with and understands Firm operation, policies and procedures.
  • Performs other related duties as assigned.
Person Specification

KNOWLEDGE, SKILLS AND ABILITIES:

  • Knowledge of relevant firm computer software programs (e.g., Outlook, Excel, PowerPoint), with the ability to learn new software (e.g., PsShip, GATs) and operating systems.
  • Demonstrates effective interpersonal and communication skills, both verbally and in writing.
  • Demonstrates close attention to detail.
  • Strong customer service skills and ability to deal courteously and effectively with others
  • Ability to handle processing of paper work and record keeping including administrative filing.
  • Knowledge of health and safety at work requirements and to have an understanding of building services is desirable.
  • Ability to handle multiple projects and shifting priorities.
  • Ability to carry out physical duties.
  • Ability to handle sensitive matters and maintain confidentiality.
  • Ability to organize and prioritize work.
  • Ability to work well in a demanding and fast-paced environment.
  • Ability to work well independently as well as effectively within a team.
  • Flexibility to adjust hours and work the hours necessary to meet operating and business needs including working overtime as and when needed.

 

EDUCATION AND EXPERIENCE:

GCSE level,  NVQ, Diploma or equivalent.

Minimum of 2 years' experience is preferred working in a corporate environment or similar.

Reprographics experience desirable.

 

Note: Job descriptions are not intended, and should not be construed, to be exhaustive lists of responsibilities, skills and efforts. Nor are they intended to form a contractual relationship between the employee and the Firm. Rather, they are intended to be accurate reflections of the essential elements of the job.